FAQ's

When will my order ship?

Orders are processed and shipped same-day excluding orders placed on Saturday and Sunday. Weekend orders will be processed the following Monday.

How do I modify my order after it’s been placed?

If you would like to make any changes to your order, immediately contact us at hello@beforeyoucollection.com or call our web department at 404-749-4726. Please note that if your order had already been processed (i.e. packed and shipped) no modifications can be made.

Can I get shipping estimates before I place my order?

Yes. If you would like to know an estimate of your shipping cost before you place the order, please contact hello@beforeyoucollection.com or call our fulfillment center at 404-749-4746.

When will my pre-order items ship?

Each pre-order style has a specific delivery timeframe. Please refer to the product description for the target date. As soon as the pre-order items are in stock, we will process the order and ship as soon as possible. You will receive a notification 24-48 hours prior to the item's shipping.

Do you charge upfront for pre-order items?

Yes. This is to guarantee a hold on your pre-order items.

Can I use your photos for my social media and website?

Yes! If you would like higher resolution photos, please contact hello@beforeyoucollection.com with the style numbers and colors of the items.

Can I use my own shipping carrier?

No. Unfortunately, due to the influx of orders processed daily, it is best to use our carrier, FedEx, to be as efficient as possible.